SENO STUDIO

01. — DATA WE COLLECT

We collect information you provide directly: name, email address, delivery address, phone number, and payment details processed via our payment partner. For prescription orders, we collect prescription data to process your lenses.

We collect usage data automatically: pages visited, time on site, device type, and browser. This data is collected via standard analytics tools and is used in aggregate form only.

02. — HOW WE USE YOUR DATA

To process and fulfil your orders. To contact you regarding your order status. To respond to customer service queries. To send product updates and offers, if you have subscribed (opt-out available at any time). We do not sell your data to third parties.

03. — DATA RETENTION

Order data is retained for 7 years for legal and accounting compliance. Prescription data is retained for 2 years. Marketing preferences are retained until you opt out. You may request deletion of your account and associated personal data at any time by emailing privacy@senostudio.com.

04. — COOKIES

We use essential cookies for session management and cart persistence. We use analytics cookies (first-party only) to understand site usage. We do not use advertising or tracking cookies from third parties. You may disable cookies in your browser settings — some site features will not function correctly.

05. — YOUR RIGHTS

You have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, contact privacy@senostudio.com. We will respond within 30 days.

06. — CONTACT